THINKING SKILLS

PROBLEM SOLVING DECISION MAKING
FUNDAMENTALS OF A SOPHISTICATED PROBLEM SOLVER

This pragmatic programme is designed to enable participants to learn a structured way in solving problems and making decisions. The programme is driven by taking into account the psychological influence towards one’s thought processes. Participants will understand their own thinking profile and also the default behaviours which interfere with a smooth thinking process. Thereafter a structured method packaged with state of the art thinking tools is introduced to facilitate the problem solving and decision making efficiently.

LEARNING JOURNEY & METHODOLOGY

4 Frameworks

7 Tools

7 Game-Based Learning Activities

1 Capstone Simulation

36 Case Studies

8 Discussions

2 Role Plays

PROGRAM DESCRIPTION

  • Module 1

    The Problem Solving Blue Print & Being Solution Conscious

  • Module 2

    The 4 Steps Process In Problem Solving & the Default Behaviors That Hinders The Process

  • Module 3

    Step 1: Identifying The Problem

  • Module 4

    Conducting Problem Analysis and Converting into graphs & charts illustrations

  • Module 5

    Framing The Problem & Coming Up With Conclusions

  • Module 6

    Step 2 : Analysing Root Cause

  • Module 7

    Using Logic Tree in Root Cause Analysis

  • Module 8

    Step 3: Developing Solutions

  • Module 9

    4 Fundamentals of a creative idea and tools to spark idea generation

  • Module 10

    Step 4: Decision Making & Action Planning

  • Module 11

    Tools to assist in deciding which options to take and risk assessment

TOOL & FRAMEWORKS

  • GOLDEN RULE
  • PS Blue Print
  • 4 Step Process
  • Logic Tree
  • Problem Identification Card
  • Affinity Technique
  • Toyota 5 Why
  • 4 Creative Fundamentals
  • CONCEPT FAN
  • GRID ANALYSIS

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